Evident’s identity verification helps you confirm that a real, verified person is behind an account, application, or submission. Biometric validation adds a stronger layer of assurance by improving the biometric signals captured during verification, helping strengthen fraud detection behind the scenes.
If you’re collecting sensitive third-party information (like insurance documents, contractual requirements, or licenses and certifications), identity verification and biometric validation can help you reduce retries and drop-offs, improve the consistency of verification results, and lower the risk of fraudulent submissions reaching your team.
This experience uses a single, modern biometric validation flow — creating a smoother capture process for third parties while strengthening fraud signals behind the scenes.
As you use identity verification and biometric validation, you can expect:
- Higher completion rates. A smoother biometric capture experience helps reduce retries and drop-offs.
- More reliable verification. A modernized process improves consistency across identity checks.
- Stronger fraud protection. Better biometric signals help reduce risk before it reaches your team.
- No workflow disruption. Existing downstream workflows continue to use identity verification results as they do today.
What is identity verification in Evident?
Identity verification is the process of confirming that a person’s identity is real and belongs to them. In Evident, identity verification is designed to help you make confident decisions using an end-to-end flow that combines document checks, biometric matching, and fraud detection.
This capability works alongside other Evident workflows you already use today, so you can add stronger identity signals without disrupting how your team reviews submissions and manages compliance in the TPRM platform.
What is biometric validation, and how is it different from a basic selfie?
Biometric validation is the process of comparing a live facial capture (a biometric sample) against identity evidence to confirm that the person completing verification is the right person. A basic selfie can be useful, but it does not always provide enough assurance that the capture is live or resistant to spoofing.
With biometric validation, the selfie step is treated as a true biometric capture, with passive liveness detection designed to help confirm the capture is from a real, live person (without requiring the user to follow explicit prompts like blinking or turning their head). This helps defeat spoof attempts while keeping the experience straightforward for legitimate users.
Why does identity verification matter for third-party risk work?
In third-party risk work, you often need to rely on documents and attestations submitted by third parties. Identity verification helps you add an extra layer of confidence that:
- The person providing information is who they claim to be
- Submissions are less likely to be fraudulent or manipulated
- You can make faster decisions with fewer manual back-and-forth steps
This is especially relevant when third parties are submitting items like:
- Insurance certificates
- Contractual documentation and supporting evidence
- Licenses, credentials, and certifications
How does identity verification fit into your use of Evident?
Identity verification and biometric validation are most useful when you want a higher level of assurance for specific workflows, submission types, or risk scenarios. For example, you might use it when a third party is submitting sensitive documents, when you need added confidence in who is completing a workflow, or when you’re seeing signs of attempted fraud.
How can you start using identity verification and biometric validation?
Your customer success manager can help you confirm fit, enable the capability, and align it to your program needs.
To get started, reach out to your customer success manager and share:
- The workflow(s) you want to protect (for example, onboarding a third party, reviewing submissions, or validating high-risk third parties)
- The types of documents you collect (insurance, contracts, licenses, certifications, etc.)
- Any specific fraud or verification concerns you want to address (deepfakes, synthetic identities, repeated failed attempts, and more)